Customer Success

MSC Industrial Supply

A $2B industrial distributor specializing in cutting tools and metalworking

MSC is one of the premiere cutting tools suppliers in the world.  Their product selection spans millions of items, tens of millions of product data points, and millions of website search opportunities. When they invested in a new product information system and web based merchandising software, they engaged us to improve their data. They wanted a fresh start and didn't want their new website search experience hindered by legacy errors, missing or incorrect information, and poorly classified products.   BMI's initial product data cleanse, efficient categorization of products, and sharp keyword search optimization efforts were instrumental in their website's success. Our work has developed in to a long-term engagement focused on a deep overhaul of their product information and product information structures.

Services Included:

  • Taxonomy Refinement
  • Search Recommendations
  • Product Search Optimization
  • Content Creation
  • Landing Page Development
MSC Case Study
 

"ByteManagers has been a valuable partner in the success of our new website. Their expertise in search and content has helped to fuel the growth in our online sales. "

- Charlie Bonomo, CIO