Customer Success

ACE Commercial & Industrial

A leading division of multi-billion dollar ACE Hardware

Program Growth & Net Sales
OVER TWICE anticipated totals

ACE hardware was struggling to maintain the half- a-million products within their customer price-quoting system.  BMI developed a program that updated and cleansed their data file with timely, consistent and accurate data each month. Due to the quality of work, ACE engaged us for a longer-term commitment to evaluate their product organization and keyword search data. By optimizing keyword search matches and streamlining ACE's product classification, their customers were able to key on exactly what they need.

Services Included:

  • Price File Maintenance
  • Taxonomy & Schema Creation
  • Product Search Optimization
  • Technology Evaluation
  • Collateral Development
  • Categorization
  • Vendor Relations
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"Engaging with ByteManagers over these past 3 years is considered a very strategic decision for our business unit. Maintaining a fully up-to-date price quoting system for our constituents and leaving no unnecessary ambiguity to this process is mission critical."

- Russ Goerlitz, Specialty Business Manager