Continuous Productivity and Quality Monitoring

Having strong, tight processes in place doesn’t necessarily correlate to consistent, sustainable quality; such an assumption is as dangerous as having poor processes. ByteManagers monitors its professional service team, content development operator productivity and production quality on a "live" basis. These types of industry best practices enable ByteManagers to make real-time decisions during any work period regarding the output quality of any particular operator. Productivity and quality are continuously measured by our workflow process software and compared to a pre-defined matrix. Exception reports are instantly available to quality assurance supervisors and production managers, allowing them to take immediate corrective action.